Cocoreborn is synonymous with
guarantee, trust and peace of mind
Are you worried that buying a quality silicone baby doll is too much responsibility?
Zero worries
Acquiring a Cocoreborn sculpture is an important decision. Each piece requires a high level of craftsmanship, dedication, and technical excellence, making it an exclusive and highly valuable creation.
That's why we offer a comprehensive service designed to give you a completely confident and peaceful shopping experience.
MONEY-BACK GUARANTEE
We want you to receive exactly what you expect.
If you are not satisfied with your purchase upon receiving your baby item, you have 24 hours to notify us. We will arrange for the package to be collected and, after verifying that the item is in the same condition as when it was sent, we can offer you a replacement or issue a refund, excluding the reservation fee and shipping costs.
Reservations are non-refundable.
SATISFACTION GUARANTEE
Before making the final shipment, we will show you pictures of your baby so you can confirm every detail.
If you wish to adjust any aesthetic aspect, such as hair tone, eye color or any other personalized detail, our team will accompany you to ensure that the final result is exactly what you want.
REPLACEMENT DUE TO TECHNICAL INCIDENT
The quality of our materials and processes is backed by more than 1,500 babies delivered worldwide.
However, if you notice any technical issues, we will review your case individually. If a manufacturing defect is confirmed, we will replace your baby with a new one with the same specifications.
REPAIR INSURANCE
We have complete confidence in the quality and durability of our sculptures. That's why all our silicone babies include a free repair guarantee for two years.
An exclusive service designed to preserve your piece in perfect condition.
What type of repairs does it include?
BREAKAGE REPAIRS
BASIC REPAINTING
(review of nails, lips, eyebrows, speckles and veins)
REMATIFIED
UNION OF MEMBERS
(We do not include reconstruction of limbs or body parts)
FLUID SYSTEM TUNING
EYELASH REPAIR
